Technology
IBI's commitment to technology is second to no other armored carrier in the
region. With its in-house IT department and heavy investment in computer and
communications hardware, software and systems, IBI is a leader in the industry.
IBI was the first carrier in the region to utilize bar coded bags for routing
and control, and the first carrier in the region to deploy
GPS tracking across its fleet of vehicles.
IBI commenced its automation project in 1994, determined to create the best
possible technology in an area that was at that time devoid of any comparable
systems.Transportation System
IBI's transportation system fully integrates all aspects of the company. From
the moment a bag is scanned into the portable computer when it is picked up by
a courier, to the point where it is scanned a final time at its destination,
IBI maintains a continuous chain of custody, creating time stamped progress
records at every stage of the process. The efficiency is beneficial to both the
company and to the customer.
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Problems can be addressed when they occur, and no item, once in the system, can
go unaccounted for.
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Fully automated manifesting means fewer errors, and accountability.
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Time stamped logs of pickups and deliveries help make the operation more
efficent, lowering costs and improving service.
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Immediate access to chain of custody event logs allow customer enquires to be
processed immediately, as their is no requirement to follow a paper trail.
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The Transportation System caters to special customer handling and reporting
requirements, and the unique, non-standard interface requirements of
banks and other financial institutions.
On-Call System
IBI's On-Call system, resembling a
flight segment booking system, is so versatile that it will track virtually any
job, no matter how complex, and generate detailed. human readable professional
invoices and reports.GPS Tracking System
IBI utilizes the 'state of the art' Trimble
GPS navigation system across its entire fleet. Knowing where all
vehicles are at all times provides more than just peace of mind. IBI
dispatchers are able to accurately advise customers of status, monitor vehicle
progress to accomodate exceptions and even provide drivers with directions in
unfamiliar territories! With integration of the Trimble system to the portable
computers used by the couriers, and route analysis software, IBI has left
behind the world of pins stuck in maps, creating a most efficient and
responsive operation.
Video Systems
IBI has a Bank-Quality money counting
operation and in order to provide the level of accountability required by
today's customers, IBI has equipped all of its facilities with a heavy
investment in digital video systems. All areas of every IBI facility are fully
monitored and all counting stations have at least two cameras per station. IBI
can make relevant video available to customers on-line or on a CD in the event
of an enquiry.